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Privacy Policy

Glacier Tek / Coolvest.com Supports SSL Encryption for secure ordering. Our Shopping Cart automatically switches into secure mode appropriately.

You can shop at www.coolvest.com with confidence.

We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

www.coolvest.com is registered with the Authorize.Net Verified Merchant Seal program.

Ordering from our WebStore

Glacier Tek / Coolvest.com makes online ordering of our RPCM® Cooling Vests easy. To order our products online, select "Add to Cart" listed on any product information page. To view or update the contents of your cart during your visit, select "View Cart" or "My Shopping Cart" from the web site navigation menu. The shopping cart page includes the option to continue shopping or proceed to checkout. You can order as many items as you want.

After all the items you want have been added to your cart, select "Checkout Now" from the shopping cart navigation menu. All personal information is secureand will not be shared or sold to any third parties. Credit card numbers are not stored.

During checkout, you will be asked to provide your billing address, shipping address and credit card information. You will be given shipping choices andasked to choose one. Please be sure to review all information prior to final checkout. Click the "Complete Purchase" button to receive confirmation of your order, including an order number and email summary. Do not click the button more than once. It may take a minute to process depending upon internet congestion, but one click is all it takes. Clicking again will charge your credit card again and may invoke fraud protection lockdown. If you accidentally click more than once, we will be in touch with you on our next business day to get everything fixed up for you.

As a registered member of coolvest.com, you may login to your account using your email address and password to view your order history, order status, wish list and personal profile. Most orders are processed and shipped within 1 to 2 business days. You will be notified by email or telephone of any problems experienced in processing your order.

Making Changes or Canceling Your Order After it Has Been Placed

If you need to make any changes to or cancel your order after you have sent it, please call Customer Service at +1.321.752.4130. Please note that your order may begin processing immediately after you place it, and it may not be possible to change items on existing orders. However, fear not…humans are involved in every step of our process and we will fix any problems that arise.