Skip to content

Shipping Policy

Shipping charges will be added to your purchase based on the total weight of your order, including packaging. Products are shipped by UPS unless otherwise requested. Orders received after noon Central U.S. time will be processed the following business day. Orders received on weekends or holidays will be processed on the next regular business day.


  • Ground: We offer free UPS Ground shipping on U.S. orders of $99 or more that are placed on our website for delivery to any of the 50 states.
  • 1st and 2nd Day Air: If the online store does not offer the shipping method you prefer, give us a call and we'll help you.
  • Puerto Rico, Guam and other U.S. territories: Special shipping policies apply. Give us a call for details.

Additional shipping information

  • If you need your package shipped to a P.O. box, please call our office to arrange shipment.
  • Orders placed after noon (Central time) M-F and on weekends ship the next business day from our warehouse in Minnesota, ZIP code 55441.
  • Days indicated are business days, M-F only. The day your order ships DOES NOT count as a time-in-transit day. Start counting AFTER the day it ships. (Note: Shipping days refer to business days only, M-F, not Saturday, Sunday or holidays.)
  • Note that import taxes and brokerage fees are charged in some countries and Canadian provinces. We do not collect these fees; you are responsible for paying them when you receive shipment.
  • Shipments are made from ZIP Code 55441. Click here to generate map showing UPS transit days from 55441 >>

Need it faster?

  • 3 Day Select - Arrives at the end of the day, 3 business days after the day it ships out. Example: Ships on Tuesday, arrives on Friday. Ships on Friday, arrives on Wednesday etc.
  • 2nd Day Air - Arrives 2 business days after the day it ships out. Example: Ships on Monday, arrives on Wednesday. Ships on Friday, arrives on Tuesday etc.
  • Next Day Air - Arrives by the afternoon on the next business day after the day it ships out. Example: Ships on Monday, arrives on Tuesday. Ships on Friday, arrives on Monday etc.
  • If Saturday delivery is desired, note that additional charges may apply.

Contact us at 800-482-0533 with any questions about transit time to your location before you place your order.

Orders shipping outside the U.S.

Glacier Tek cooling vests are in use in over a dozen countries worldwide. If you would like to ship an order outside the United States we will be happy to arrange it. Please use our secure information request form or call +1-321-752-4130 for more details. Orders to be shipped internationally may not be placed via our online store due to address limitations and/or import/export regulations in certain countries.

We do not ship to the following countries (except to verified U.S. concerns therein, subject to verification by the resident U.S. Embassy in that country. NOTE: We ship to the U.S. military anywhere in the world and give it highest priority.)

  • Balkans
  • Belarus
  • Burma
  • Central African Republic
  • China
  • Congo
  • Crimea
  • Cuba
  • India
  • Iran
  • Iraq
  • Ivory Coast
  • Lebanon
  • Liberia
  • Libya
  • North Korea
  • Russia
  • Somalia
  • South Sudan
  • Sudan
  • Syria
  • Taiwan
  • Ukraine
  • Venezuela
  • Yemen
  • Zimbabwe
  • Philippines
  • Indonesia
  • Singapore
  • Shipping to APOs and FPOs

Orders shipped to APO or FPO addresses will ship via Parcel Post. U.S. military and government employees or contractors should contact us for special pricing and priority shipping information.

Order Tracking

You can track your order online once it has been shipped or call Customer Service at +1-321-752-4130, 8 a.m. - 4 p.m., Monday through Friday, Central U.S. time.